Problems Using the CD

Here is a list of problems users have experienced with the CDROM. If you discover others, please let us know by sending e-mail to: We will get it corrected for the next edition of the CDROM.

Starting the CD

  • If your Windows-based computer does not automatically load a web browser and the index page, choose (double-click) the "index.html" file. If you have this problem with all CDs, visit the Microsoft web site to learn how to turn on the Windows autoplay option. (Look for articles Q155217 and perhaps Q136214)
  • If Windows responds with a "Program Not Found" dialog box for a program called "Shellout.Exe", specify or "Locate" the Autorun folder on the Depot Museum CD.

File Not Found

  • File names on this CD can be as long as 32 characters, therefore, some operating systems may have trouble finding some files.
  • The CD has been checked on Windows 95 (multiple editions), Windows 98 (multiple editions), Windows ME, Windows NT 4 Workstation, Windows NT 4 Server, Windows 2000 Professional, and Windows 2000 Server.
  • The CD has been checked on both Netscape and Internet Explorer.
  • The CD has not yet been tested, but should work fine on Macintosh and Unix browsers.

Images Do Not Appear On Screen

  • A few images were not available when we scanned the photobooks. The pages for those photos clearly make that statement.
  • If a "cracked image" appears, please check the CD again after restarting your computer. If the problem persists, please let us know; you may have a defective CD.


  • Click here if you are not able to view the README.txt file on the Depot Museum CDROM.